COURSE DESCRIPTION

1. The course presents selected concepts and methods from best demonstrated management practices that are targeted to healthcare settings.  Topics concerning consumer centric approaches to improving patient safety, quality, and others are presented.
   

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COURSE OBJECTIVES

1. The objective of this course is to build a foundation of knowledge and to suggest practical applications for developing best practices related to consumer focused health system improvement. Content includes conceptual discussions, seminal literature, and “tools and templates”, integrating original material and material adapted from other sources.
   

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COURSE TEXTS

1. You will be responsible for reading the Wall Street Journal (WSJ) on a daily basis. Hard copies are available in the Business Administration building, or you can access it electronically using your eRaider information through a link on the HOM website (www.hom.ba.ttu.edu). Students will be expected to contribute opinions about the WSJ contents during class.
   

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3. Additional required reading assignments are available through WebCT.
   

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SPECIAL NOTES

1. Attendance is required and any absences must be approved ahead of time. Seating will be assigned.
   

2. When your cell phone interrupts the class, you will bring the class a snack the following week.